Terms of Service

Overview

These Terms of Service govern your use of www.vessariq.com and any purchases made from VESSARIQ. By accessing the site or placing an order, you agree to these terms and to our posted policies.

Products and information

We work to present product descriptions, images, availability, pricing, and other information accurately. Natural human-hair products may have minor variations in texture, color, density, or appearance. We may correct errors or update information at any time.

Orders and payment

Orders are subject to acceptance, product availability, payment authorization, and fraud or risk review. We may refuse or cancel an order when necessary, including for pricing errors, suspected fraud, unavailable inventory, or inaccurate customer information. If we cancel a paid order, the applicable amount will be returned to the original payment method.

Shipping

Shipping options, estimated delivery times, and applicable charges are shown at checkout or communicated for approved wholesale orders. Delivery estimates are not guarantees and may be affected by carriers, customs, weather, or other circumstances outside our control.

Returns and exchanges

Returns, exchanges, defective-item claims, and related eligibility requirements are governed by the VESSARIQ Refund Policy posted on this website.

Intellectual property

The VESSARIQ name, branding, logos, website content, photography, graphics, text, and other original materials are owned by or licensed to VESSARIQ and may not be copied, reproduced, or commercially used without permission.

Acceptable use

You may not misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the site or its content for unlawful purposes.

Third-party services

Our store may rely on third-party providers for payments, shipping, analytics, ecommerce infrastructure, and other services. Those providers may have their own terms and policies.

Disclaimer and limitation

To the extent permitted by applicable law, VESSARIQ is not responsible for indirect, incidental, or consequential losses arising from use of the website or delays or failures caused by third parties or events outside our reasonable control. Nothing in these terms limits rights that cannot legally be excluded.